Returns & Exchanges

At Auto Decode, we want your style to be a perfect fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution.

1

Initiate Your Request

Log into your Auto Decode account and navigate to the order history section to select the items you wish to return or exchange.

2

Print Shipping Label

Once your request is approved, download and print the pre-paid return shipping label provided via your registered email address.

3

Package Your Items

Securely place the items in their original packaging, ensuring all fashion tags are attached and the invoice is included inside the box.

4

Drop Off and Track

Hand over your package to the designated carrier and use the provided tracking number to monitor your return status until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing